Following the recommendations of April 24, 2020 issued by the High Council for Public Health, reinforced by recommendations specific to collective accommodation, concerning the principles of prevention to be taken into account in the context of a pandemic created by SARS-CoV-2, here is the list of measures we are implementing in our establishments. Given the uncertainties relating to the epidemic and regulatory situation, these measures are subject to change.
One referent per company
Removal of workstations at a distance of at least 1 meter (reception, back office, offices) and recourse to alternative measures in case of impossibility: staggered hours, moving offices, installation of a plexiglass wall
Installation of a physical barrier at reception (plexiglass) cleaned regularly
Floor markings to materialize waiting positions (reception, elevators)
Depending on the layout of the premises, setting up a direction of circulation to avoid crossings
Staging of client arrivals when possible and management by staff (especially social groups where only members can stand within 1 meter)
Organization of schedules to stagger staff access to changing rooms and break rooms
Use of elevators reserved for the social group (family, occupants of the same room) or for staff exclusively
Payment of the stay and tourist taxes at check-in (contactless if possible) and deposit of the room cards in an urn for subsequent disinfection
Decrease in reception capacities of common areas (lobby) and rest
Closing of breakfast buffets (breakfast box to be taken in the dining room or delivered to your room)
Hydro-alcoholic gel available at the entrance of the establishment and at strategic locations
Displays for staff and customers
Staff training in the Covid context
Dedicated equipment when possible (kits)
Reminder of barrier measures in public transport
Disinfection of shared equipment (computer keyboard, mouse, desktop, etc.)
Disinfection of equipment touched by customers (TPE) after use
Cleaning of packaged products excluding fresh before storage (breakfast)
Removal of all objects likely to be manipulated (newspapers, brochures, etc.)
Encouragement to increase the frequency of hand washing
Display in the kitchen for hand washing every 30 minutes (every hour in the dining room)
Systematic hand washing after handling a contact point / shared equipment
Displays in work areas and staff areas (changing rooms, laundry room, rest ...)
Provided to staff with change every 4 hours in normal use
Mandatory use for staff and delivery people
Display concerning the correct use of protective equipment
Staff training
Wearing a mask compulsory for customers in common areas
Health protocols of providers adapted to the pandemic situation (delivery, washing)
Definition and respect of separate own / sales areas
Specific procedure for staff handling the laundry
Procedure adapted for laundry washed in-house (rags, outfits)
Purchase of non-manual trash can
Waste bins all equipped with plastic bag
Use of disinfectants certified by the manufacturer to be effective on SARS-CoV-2
Establishment of a disinfection plan and passage sheets
Procedure for regular disinfection of contact areas in common areas: entrance, lobby, elevators, stair handrails, courtyards, public toilets if open to customers
Systematic disinfection procedure for the reception area after each client
Sustained ventilation at the start of the cleaning phase
Additional procedure for disinfection of in-room contact areas
Elimination of non-disinfectable material (stationery, cushions, etc.)
Procedure for disinfecting contact points in locker rooms and rest rooms
Lobby ventilation according to possibility and security level (courtyards)
Systematic ventilation of the rooms at the start of cleaning
Regular cleaning of air conditioning unit filters
Staff symptom training
Provision of a thermometer
Procedure to be implemented by the staff, the Covid referent
Definition of an isolation place
Display of the conduct to be taken for staff and customers
Establishment of a follow-up of suspected cases
Specific disinfection procedure following recommendations from health authorities (occupational physician, health insurance)
